Conservation
you can feel
Touch · Learn · Protect An immersive and respectful wildlife experience
Reserve Your ExperienceThe Experience
- ✓ Guided interactive tour (60–75 minutes)
- ✓ Touch, hold, and feed selected species
- ✓ Walk safely among rescued animals
- ✓ Small groups led by expert guides
Designed to educate, inspire, and connect you with wildlife in a respectful way.
What Visitors Say
Thousands of travelers from around the world describe Croco Cun as one of the most meaningful wildlife experiences in the Riviera Maya.
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Reserve your guided conservation experience. Small groups, expert guides, unforgettable encounters.
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Plan Your Visit
Croco Cun Interactive Zoo is in Puerto Morelos, on Highway 307 and roughly midway between Cancún and Playa del Carmen: about 38 minutes from Cancún and about 32 from Playa del Carmen, depending on traffic. Easily accessible by car, taxi, or organized transport.
The guided tour lasts 60–75 minutes. Afterwards you are welcome to stay as long as you like: unwind in the rest area, let the kids enjoy the playground, take a break at our café, and support conservation through meaningful souvenirs.
- 🚗 Free parking available
- 👨👩👧👦 Family-friendly experience
- ⏱ Guided tour: 60–75 minutes
- ☕ Stay afterwards: rest area, children’s playground and café
📍 SM-24 M-3 L-3, Carretera Cancún–Tulum, Puerto Morelos, Quintana Roo, C.P. 77580, Mexico
About 38 minutes from Cancún and 32 from Playa del Carmen
🕘 Open daily, 9:00 AM – 4:30 PM
🎟️ Adults MX$839 · Children 6–12 MX$665 · Seniors 60+ MX$513 · Ages 0–5 free
Mexican nationals and Quintana Roo residents pay a reduced rate with valid ID.
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Frequently Asked Questions
Everything you need to know before your visit.
Why is a guide necessary to visit the zoo?
A guide is essential to ensure safety and provide a meaningful educational experience. Our trained guides accompany you throughout the tour, explain each species, and ensure respectful interaction with the animals.
What does the ticket include?
Your ticket includes a 60–75 minute guided interactive tour, where you’ll learn about local wildlife, their habitats, and conservation efforts—while interacting safely with select species.
Can I bring a camera? Is there an additional cost?
Yes, photography is allowed at no extra cost. Flash and tripods are not permitted, as they may stress the animals or interfere with the tour.
Can I feed the animals?
Certain animals can be fed under the supervision of a trained guide, who will explain how and when it’s done safely.
Does interaction with the animals stress them?
No. All interactions are carefully guided and designed to prioritize animal well-being, ensuring they are respectful and minimize stress.
How far is it from Cancún and Playa del Carmen?
We are in Puerto Morelos, on Highway 307, roughly midway between the two: about 38 minutes by car from Cancún and about 32 from Playa del Carmen. Traffic on the 307 can add to that. If you would rather not drive, a round-trip transfer can be added when you book.
Are tours offered in other languages?
Yes. We offer guided tours in both English and Spanish.
Are there fixed times for tours?
No. Tours start continuously throughout the day. Once you arrive, a guide will be assigned to you and your tour will begin within 10–15 minutes, depending on visitor volume.
From what age can children take the tour?
The experience is suitable for all ages—from babies in arms to seniors. It’s designed to be family-friendly and engaging for everyone.
Are there places to eat in the zoo?
Yes. Our café opens at 7:00 am and offers coffee, breakfast, salads, baguettes, lunches, desserts, and drinks. Food is not allowed during the tour, but non-alcoholic drinks are permitted.
How do I validate my online purchase?
Simply present your electronic ticket and identification at the ticket booth upon arrival.